Recalls & Appeals

Recalls

As a Research Library, access to materials is critical to our mission. All borrowed books are subject to Recall with 7 days notice. If you have an item recalled by another user, you will receive a Recall Notice. You are guaranteed a minimum of at least 14 days with any book you check out.

Note: Recalled items must be returned to the UMass Amherst Libraries within 7 days. Fines are levied for items not returned within 7 days of a Recall Notice.

Five College Library policies specify that borrowing privileges will be temporarily suspended for any overdue recalled items that are not returned by the recall due date.

Patron Claim of Return

If you think you returned a Library item but it is still showing as checked out to you, please submit the form below

Appeal of Fines & Bills

Please use the form below to submit appeals for Library fines and bills. You will be notified of a decision within 10 working days.